Privacy Policy

Welcome to ByIqra. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.

1. Information We Collect

We collect the following types of information when you use our website:

  • Personal Information: Name, email address, shipping address, billing address, and phone number (when placing an order or contacting us).

  • Payment Information: Payment details processed securely through third-party payment providers (e.g., iDEAL, Credit Card, PayPal). We do not store or have access to your full payment details.

  • Technical Data: IP address, browser type, operating system, and device information.

  • Cookies and Analytics: We use cookies and tracking technologies to improve website functionality and analyze site traffic (e.g., Google Analytics).

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders.

  • Communicate with you about your purchases, returns, or inquiries.

  • Improve our website and customer experience.

  • Send marketing emails (only if you have subscribed).

  • Comply with legal obligations.

3. Sharing Your Information

We value your privacy — your data will never be sold.
However, we may share limited information with trusted third parties, including:

  • Shipping partners (e.g., PostNL) to deliver your order.

  • Payment processors to handle secure transactions.

  • Analytics providers (e.g., Google Analytics) to help us understand visitor behavior.

All third parties are required to keep your data secure and use it only for the agreed purpose.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law (e.g., tax regulations).

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Withdraw your consent for marketing communications.

  • Request data portability.

To exercise any of these rights, please contact us at info@byiqra.com.

6. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system can be 100% secure.

7. Cookies

Our website uses cookies to enhance your browsing experience.
You can choose to disable cookies in your browser settings, but some website functions may not work properly if cookies are turned off.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 info@byiqra.com
🕒 Monday–Friday: 09:00–17:00